Services

We’re your thinking and doing partners.

How We Support You

Whether you’re setting a new direction or getting ready for a launch, we help bring clarity and focus where you need it.

THE PROBLEM-SOLVING JOURNEY

01-process-early
EARLY STAGE

EARLY STAGE

EARLY STAGE

YOUR CHALLENGES

You’re trying to figure
out what to focus on.

You need to dig deeper
or fill gaps in knowledge.

OUR SERVICES

Strategy

We map out your
situation and visualize
connections.

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Research

We investigate areas
that are unclear.

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Design

We synthesize thinking
into working diagrams
and stories.

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02-process-middle
MIDDLE STAGE

MIDDLE STAGE

MIDDLE STAGE

YOUR CHALLENGES

You have a goal and
seek a solution.

You need to explain
your solution clearly.

OUR SERVICES

Strategy

We help your team
explore ideas and identify
workable solutions.

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Research

We help test solution
ideas and gather
people’s feedback.

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Design

We design materials
to explain, guide,
and inform.

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03-process-late
LATE STAGE

LATE STAGE

LATE STAGE

YOUR CHALLENGES

You need to launch
your solution.

You want to know the
impact of your solution.

OUR SERVICES

Strategy

We ensure that final
outputs and outcomes
align to strategy.

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Research

We evaluate how a
solution performs and
where to improve.

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Design

We design materials
to support launch
activities.

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What We Do

Our skills and methods draw from four areas of expertise.

Creative Problem Solving

Facilitated sessions

Session summaries

Strategic plans

Visual Thinking

Visual facilitation

Concept sketches

Design Research

Field work

Ethnographic research

Qualitative analysis

Research summaries

Research papers

Information Design

Visual explanations

Presentations

Information displays

Learning experiences

Design guidelines

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